IntelliSoft Service Operations System (SOS)
IntelliSoft Service Operations System (SOS), is designed for companies
who need to manage their maintenance operations and services contracts.
Besides providing automation of the Servicess process, the system allows companies to
handle: Customer Calls Logging, Field Service Operations Control and Management,
Workshop Management, Service Contracts Management, Parts Control and Inventory..
The system offers a variety of
standard report showing Key Performance Indicator (KPI) by Engineer, Brand and
The system is compliant to most standards used by international service companies.
A solution is ready for IT companies and is customizeable for companies of other sectors.
- A. Field Services Operations. This component allows the Mangement and automation
of the field services operations through a powerful Helpdesjk and Calls logging
system. The services events are recorded with service reports, and action
- B. Workshop Management
- C. Parts Mangement and Inventory
- B. Services Contracts Management
- Windows-Based System
- User-Friendly with GUI Interface
- Multi-Price List handling
- System Security on both System and Application levels
- Integration with Microsoft Excel
- Standalone or Networked versions
- Microsoft Access or SQL Server
For more information please contact
Roma Street, Wardieh
Fax : +961-1-374.357